FAQ
Straight answers on how it works, what it costs and how we keep customers and data safe. Still unsure? Ask us on WhatsApp.
Yes. The assistant introduces itself as your business's AI assistant, and a person can take over at any time. Being open about it builds trust, and it matches the FCCPC's draft rules on AI in marketing.
It answers only from the information you approve, and it hands the chat to a person when it is not sure. We review chats every month, fill gaps and update your information. No AI is right 100% of the time, which is why the handover rule matters.
For an assistant that replies automatically, yes. We set it up on your existing number or a new one and take care of Meta's business verification. Your staff can still reply from a shared inbox.
Meta charges per template message, in US dollars, and normal replies inside the 24-hour customer service window are currently free. We pass these fees through at cost. You can estimate yours with the WhatsApp API cost calculator.
Usually 7 to 10 working days after we receive your price list, opening hours, policies and common questions.
It understands and replies in Nigerian English and Pidgin. Common Yoruba, Hausa and Igbo greetings and simple questions are understood. Full replies in a local language can be tested for your business before launch.
Your price list, opening hours, policies, the questions customers ask most, and a WhatsApp number. We turn these into the assistant's knowledge base and you approve it.
Monthly plans can be cancelled with 30 days' notice. Setup fees are not refundable once your assistant is live, except under the founding offer guarantee.
Mapping your common questions, writing and testing the assistant's answers with you, connecting your WhatsApp Business number, handover rules for staff, and a training call for the team. Setup is a one-off fee.
The monthly fee covers hosting, the AI usage for normal volumes, monitoring, monthly updates to prices and policies, and support. An assistant that is not updated starts giving old answers.
Yes. Most businesses start on Starter with one number, then add bookings or follow-up once they see the volume of enquiries the assistant handles.
We show you a working demo for your industry before you pay. The founding offer also includes a refund of the setup fee if we miss the 10 working day launch date.
By Paystack card or bank transfer to Lifehampers Global Consult. You get an invoice and receipt for every payment.
Tell us how customers reach you today. We reply within one working day with the three tasks AI can take off your team, and what it would cost.
