Every admission season, school front desks get the same questions hundreds of times: How much are the fees? When is the entrance exam? Is there a school bus to Akobo? Parents message late at night, and by morning many have already visited another school.
An AI receptionist on your school’s WhatsApp answers those questions in seconds, any time of day, and passes the serious enquiries to your admissions officer.
What it handles well
- Fees, payment deadlines and what the fees cover.
- Admission forms, entrance exam dates and documents needed.
- School tour bookings, sent straight to the admissions officer.
- Resumption dates, holidays, PTA meetings and events.
- Bus routes and pickup times.
- Polite fee reminders before resumption, sent as approved WhatsApp templates or SMS.
What it should never handle
A school assistant must hand over to a person for anything involving a named child: results, discipline, health, safety concerns and complaints. It should not see pupil records at all. Fee discounts and payment plans should also go to the bursar.
This protects the school under the Nigeria Data Protection Act 2023, which treats children’s data with extra care, and it protects parents’ trust.
A typical week in admission season
A mid-sized private school in Ibadan might get 300 to 500 WhatsApp messages a week in July and August. Most are repeats of ten questions. With an assistant:
- Parents get answers in seconds, including at night and on Sundays.
- The assistant collects the parent’s name, the child’s class and preferred tour date.
- The admissions officer starts each morning with a list of warm enquiries instead of a full inbox.
Getting started
You need your fee schedule, admission calendar, bus routes, policies and a list of common questions. Setup takes 7 to 10 working days, and you approve every answer before parents see it. Schools can pay per term, which matches how fees come in.
See how it works on our AI for schools page, where you can chat with a demo school, or request a free AI audit for your school.
See what AI could take off your team
Tell us about your business and the messages you get. Within one working day we send a short audit with the two or three jobs AI can handle, and what each would cost.
Get a free AI audit